To add an item to your shopping cart, for a size item, such as a glove, first select the desired size. If you need help with the size information please go to the link “Sizes”. Click on the button "ADD TO SHOPPING CART", which can be found to the right of each article. Once the item has been added to your cart, the "mini cart" will open, displaying all items already in the cart.
If you want to complete the order click on your shopping cart, the small bag icon in the top right corner and follow the further instructions in the ordering and check-out process.
Information about the different shipping and payment methods can be found here under "Shipping information" and "Secure payment".
In order to offer you the best possible service you also have the option of placing your order directly with us over the phone, in addition to ordering online.
Our staff will gladly assist and advise you on your order.
GIVE US A CALL
+49 30 69596970
Monday to Friday, 09:00 – 16:00 CET
(except German public holidays)
During the order process in the order step "Shipment details" please tick the "Gift option" box and we ship your items wrapped as a gift. If we send your gift to a third address, the package will be sent without invoice. If we send your gift directly to your order address, the invoice will be enclosed in an envelope in the package.
Due to customs regulations, gifts sent to countries outside the EU must always be sent with an invoice. In this case, we attach the invoice outside on the package.
We will gladly attach a Gretchen greeting card with your words to your order. To do so, click on the "Enclose personal card" field in the "Shipment details" order step below the "Gift option" field. This opens a text box in which you can enter your personal message. Your message will be enclosed in a nice hand writing on a Gretchen card.
All gifts are shipped wrapped in white Gretchen wrapping paper with a logo satin bow.